Job Description


This position collects payments for an assigned segment of the Accounts Receivable and performs collection duties in accordance with established federal and state regulations.



  • High School diploma or equivalent

 Prior Experience:

  • 5 years medical billing experience
  • Ophthalmology background desired 

Skills and Proficiencies:

  • Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies.
  • Demonstrated computer literacy
  • Well-organized with attention to detail
  • Ability to read and understand oral and written instructions
  • Excellent math skills
  • Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients.
  • Professional customer service skills.
  • Have a desire and dedication to work with self-discipline.
  • Maintains the strictest confidentiality: adheres to all HIPAA guidelines and regulations.


  • Follows-up with patients and ensures outstanding balances are paid.
  • Makes calls to and takes calls from patients, discussing their account in detail.
  • Ensures that patient statements are sent with accurate information on a daily basis.
  • Works accounts for external collection action, after all other avenues of internal collection action has been exhausted.
  • Take payments over the phone from patients as well as make payment arrangements if needed.
  • Researches and prepares patient credits for refund approval.  Coordinates with accounting to process approved refunds.
  • Process bankruptcy notices according to company policy.
  • Prioritize work to maximize turn-around time.
  • Meets or exceeds productivity standards in the completion of daily assignments and accurate production.
  • Maintain an error rate in accordance with departmental policy..
  • Makes changes to demographic information as necessary in order to produce a clean patient statement.
  • Answer and respond to external and internal phone calls in a timely manner.
  • Check and respond to emails in a timely and professional manner.
  • Performs all other assigned duties.

Barnet Dulaney Perkins offers competitive pay, comprehensive benefits, continuing education, employee recognition programs, as well as many other exciting benefit programs to our employees! 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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