Job Description

Be in the heart of it all where you can help patients see the world through state-of-the-art medical and surgical eye care.  For more than 35 years, Arizona has trusted the care of their eyes to our ophthalmology practice.  Now is your opportunity to join our growing team and be a part of changing someone’s life while using your healthcare experience.

As a Patient Care Counselor, you will schedule surgeries and surgical appointments, verify insurance, and prepare charts for surgery. We are looking for you if you:

  • Are a friendly, outgoing, and flexible team player with good customer service skills
  • Are able to work in a fast-paced office environment
  • Are well organized with attention to detail
  • Are able to make decisions within established protocols and with minimal supervision
  • Have demonstrated computer literacy
  • Are physically  able to stand and sit for long periods, walk, bend, reach, and lift


These are the kinds of things you can expect to do on a regular basis if you are chosen to join our team as a Patient Care Counselor:

  • Counsel patients for surgery by providing clear, concise details about what to expect
  • Schedule patients for surgery in a friendly manner
  • Answer telephone calls and make appointments as necessary
  • Monitor surgeons’ schedules, keeping in communication with surgeons and patients regarding any changes
  • Verify insurance and coverage, including obtaining authorization
  • Prepare medical charts with appropriate paperwork