Job Description

Be in the heart of it all where you can help patients see the world through state-of-the-art medical and surgical eye care.  For more than 35 years, Arizona has trusted the care of their eyes to our ophthalmology practice.  Now is your opportunity to join our growing team and be a part of changing someone’s life while using your healthcare experience.

These are the kinds of things you can expect to do on a regular basis if you are chosen to join our team as a Supervisor for our Insurance Team:

  • Oversees and sometimes performs the job duties of subordinate positions when needed
  • Reviews and approves requests from the insurance team for Adjustments and Refunds
  • Participates in the review process for each Insurance AR Team member
  • Participates in the process of hiring members of the Insurance AR Team
  • Produces productivity and error reports for the department assistant manager
  • Supervises the team that follow-up with insurance companies and ensures claims are paid/processed.  Servicing each account in priority of importance and independently billing acconts with understanding of all applicable insurance and/or CMS regulations
  • Supervised the team that resubmits insurance claims that have received no response or are not on file, in a timely manner according to each insurance's contracted filing limits
  • Supervises the team that reviews and appeals unpaid and denied claims, including analysis of coding that assures proper billing
  • Supervises the team that makes changes to demographic information as necessary in order to produce a clean claim
  • Supervised the team that researches and prepares insurance credits for refund approval and coordinates with accounting to post and mail the approved refunds
  • Prioritize work to maximize turn-around time
  • Supervises the team to ensure they meet or exceed productivity standards in the completion of daily assignment and accurate production
  • Supervises the team to ensure maintenance of an error rate of 3% or less
  • Supervises the team that answers and responds to external and internal phone calls in a timely and professional manner
  • Check and responds to emails in a timely and professional manner

Naturally, we provide all the benefits you would expect from a world-class organization. Also, since we are in an office environment, you can expect weekends and holidays off so you can enjoy a beneficial work-life balance. Don’t wait to take control of your life. Contact us and tell us how you can add value to our team. We look forward to hearing from you.

Skills / Requirements

Skills and Proficiencies:

  • Supervisor and leadership experience required
  • The ability to lead and motivate a team
  • Strong background and experience in Revenue Cycle Management
  • Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies
  • Demonstrates computer literacy
  • Well-organized with attention to detail
  • Ability to read and understand oral and written instructions
  • Excellent math skills
  • Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients
  • Professional customer service skills.
  • Has a desire and dedication to work with self-discipline
  • Maintains the highest confidentiality and adheres to all HIPPA guidelines and regulations

Physical Abilities:

  • Ability to sit for long periods.  Work requires walking, bending, standing, sitting, and reaching. 

To be effective in this role, you must have:

  • Seven years of medical billing experience
  • A high-school diploma or equivalent
  • Ophthalmology background preferred but not required

Important Notes

BDPEC offers a very generous and comprehensive total rewards package to include company medical, dental and vision insurance for employees, up to 19 days of paid time off per year, a 401(k), flexible spending account plan, and training opportunities.

To learn more about Barnet Dulaney Perkins Eye Center and our career opportunities, please visit our website at

Pre-employment drug and background screening required prior to employment.

EEO/AA (W/M/Vets/Disability) Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment Opportunity Posters provided by OFCCP; .